Part-time Community Assistant

Job Description Form
Title: Part-time Community Assistant
Location/Dept The Bartram
Reports To: General Manager
Date: April 2018

Job Summary:
Elm Spring, Inc. aims to provide competitive services in the multi-family market managing property in Gainesville,
FL. The Community Assistant role is required to provide a high-quality service to both internal and external
customers, tenants, vendors and building staff. This position has mixed responsibilities that relate to general
office, reception / administration duties and assistance in the management of properties on behalf of owners.
Working in a team environment, the individual will be expected to demonstrate commitment, and an ability to
work as an enthusiastic team member in accordance with the company’s office routines and procedures, keeping
in mind the overall business objectives.

Essential Job Duties:
Greet visitors, callers or tenants and handle their inquiries. Provide services to tenants, such as tenant work order,
package pickup and/or information.
Responsible for providing general administrative and clerical support to management team to include:
Setup and maintain database for tenant, vendors inventory, making additions and deletions as necessary;
prepare merge mailings or e-mail distributions for tenants; compose, type, for Manager’s review tenant
memo’s, newsletters, meeting notes, routine correspondence, forms and reports; coordinates development and
delivery of tenant information packages and emergency procedures; coordination and maintenance of the
electronic tenant solutions; set up and maintain paper and electronic filing systems for records, correspondence,
and other material in accordance with company procedures.
Track market trends and competition through the regular completion of the market surveys, outreach and
industry programs
Assist in developing a leasing strategy to maximize occupancy and minimize downtime during the year
end turn
Track, coordinate, schedule and follow up with work orders from tenants and staff
Setup package delivery program and administer same
Manage projects or contribute to committee or team work as requested
Process parking applications for cards and/or transponders
Process building access card applications
Skills, Education and Experience:
Some college preferred.
Touring with excellent customer service skills.
Effective marketing skills necessary for outreach marketing within the surrounding community.
Proficient computer and e-mail skills including proficient use of Word and Excel; Yardi and Rent Cafe experience a
plus.

Must have a reliable vehicle and valid driver’s license.
The successful candidate will be required to pass a criminal and credit background investigation as well as preemployment
drug screening. Employee must agree to random drug screening at the discretion of the company.

Please
send resume to mgodfrey@thebartram.com. No phone calls or drop-ins please. Elm Spring, Inc. and The Bartram is an Equal Opportunity Employer.

Job Type: Part-time

DISCLAIMER
This job description has been designed to indicate the general nature and level of work performed by employees within
this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned to the job.